Frequently asked questions
Our exclusive private practice offers highest-quality medical care to a select few by a national expert. Our efficient process means short wait times to seeing the doctor, more accessibility in reaching the doctor, and more thorough clinical visits to get all your questions answered. Our service is focused on optimal outcomes for you. Get well. Stay well.
To accomplish these goals, we do not accept insurance for reimbursement. We have two options for payment, and you may choose what’s best for you:
Option 1: Hourly.
$800 per hour. Billed with each session.
This is the most flexible choice, most commonly used by our patients. If you’re unsure of which option to use, start here. Our expert doctor will be available to you fast to listen to your problems, review records, provide treatment plans, see them through, answer “ask the expert” questions, give tips and tricks for how to be better than good, and so on. All on an as needed basis.
Option 2: Evaluation and Treatment Plan.
$2,500 flat fee. Billed before session 1.
This is an excellent choice for someone looking for fast, clear, actionable advice. It includes a diagnostic visit with the doctor, medical-record review by the doctor, and a second visit with the doctor to discuss treatment plan, next steps, and to answer questions.
Option 3: Exclusive VIP Plan.
$12,800 flat fee per month for minimum of 8 months. Billed monthly.
Get unlimited, exclusive, fast access to full complement of services so you perform at you peak. This is our most comprehensive and exclusive program.
Plan includes all services of above options, plus preferred access to our medical director, including his private phone for calls or texts, including evenings and weekends, within reason. Get evaluation, treatment, and questions answered; tailored coaching information to get you better than well; keep you up to date on specific topics of your choice; latest science; and more.
This is a great choice for an executive who has either complex, chronic, or on-demand problems that need fixing and can’t wait even a day or two to talk to the doctor. Ideally someone looking for a deep dive into their health, well-being and performance optimization at highest level.
Use cases included:
Professional athletes and chief executives: These folks need their sleep problems fixed. And they need performance optimization under stressful conditions and in heavy travel schedule. This is a deeper dive, involving medical care, mental training and coaching.
Example: Maybe one trip you need to fly from Austin and land next day in London ready to go for a finance meeting without jet lag. And another day to Telluride Film Festival (9,547 feet above sea level) that also needs tips on preventing or treating acute mountain sickness, including headaches and sleep loss. Or maybe you forgot your medication at home and need a doctor to prescribe them on your travels. Maybe looking for the latest and greatest on mindfulness and visualization techniques to have a competitive edge? If so, this exclusive VIP service is for you.
EXCEPTIONS TO OUR PRICING:
All patient situations are unique. On a limited basis, we can reduce fees based on need and circumstance. If you require a different arrangement from the listed pricing, than please contact us to discuss. For instance, we have a soft spot for military, veterans and first responders, . (We also have experience working with these groups.)
Any alteration to the above fee structure must be mutually agreed up on writing prior to initiation of treatment. One exception is that t|N|C reserves the right to cancel any plan, with or without cause.
WHAT IS NOT INCLUDED:
While we are able to prescribe medications and order tests, the costs of those medications or doing of the tests or any physical equipment needed are not included in any of the above pricing. For instance, need an MRI of your brain? We can order that for you. But the study will be done by a facility that will have it’s own fees.
Dr. Ellenbogen, our medical director, will be your exclusive doctor.
(To learn more about him, click here.)
Yes, on a limited basis.
Depending on need and availability, t|N|C can offer discount pricing to active-duty military, veterans, and first responders (i.e., police, fire, medical). This is an important part of our mission and values.
If you believe you might qualify for a discount, please contact our office by clicking here to contact us and discuss your specific situation and we will work with you. Please mention request for discount pricing in the form’s comment section so we can get your request quickly to the right person.
The quick answer:
Expect everything you would from a dedicated physician, except that your in-person visits are substituted by video conference.
More details:
t|N|C is a telemedicine practice. In our model, you will be seen by our doctor, just as you’d expect at a traditional clinic. Except, instead of seeing your doctor in person, you see the doctor via secure video conference. It allows you to be seen in your home, or wherever you are, and at your convenience.
Telemedicine is particularly valuable for neurology patients and sleep concerns. For example, some patients with neurological diseases have difficulty commuting. Others wish to share information they might only have at home or even about their living spaces. Others might want a care provider or loved one to join them, sometimes that person will need to join the video conference from far away.
Telemedicine can offer several advantages, including higher efficiency, greater convenience, and more personalized care.
Firstly, telemedicine provides convenience and accessibility, allowing patients to receive specialist care from the comfort of their homes, eliminating travel time; eliminating busy offices with sick patient.
Additionally, telemedicine can lead to quicker consultations and follow-ups, ensuring that patients receive timely medical advice and can monitor their conditions more effectively.
And if the patient wants a care provider or loved one to join from far away, we can easily bring that person into the visit on the video call so we can do it together.
There are two limitations unique to telemedicine to consider.
Firstly, the physical exam. While some parts of an exam can be done by video, others cannot. Contact us and we can help guide whether your situation is right for telemedicine.
Second, telemedicine requires comfort with technology. We will make it easy for you by providing simple instructions. If you can read email, text or visit a website with your computer, that’s most of what you need.
Telemedicine visits also require a stable wifi connection or strong phone network. We encourage you to test your system prior to visit. We can help.
Telemedicine is a medical practice. Dr. Ellenbogen is a board-certified, licensed physician. He can write orders for laboratory tests, imaging, prescription medications — just as any other doctor would.
If you are only doing the New Patient Evaluation, and not planning on continuing care with us beyond that, than the doctor can provide you and your medical team with written recommendations.
If you are going to continue care with us after the New Patient Evaluation, and if you would like us to submit these orders and prescribe medications then we are usually able to accommodate that request.
We take the privacy and security of your personal and medical information seriously, and have several measures in place to protect you.
Adhering to the Health Insurance Portability and Accountability Act (HIPAA), we implement stringent policies to protect patient data. HIPAA mandates that healthcare providers maintain the confidentiality and integrity of patient health information through proper administrative, physical, and technical safeguards.
All electronic medical records are securely encrypted, access to your information is strictly controlled, and all staff are trained in privacy and security best practices. This helps ensure that your information is protected against unauthorized access, breaches, and other potential threats.
Our emails to you, our video conferencing with you and all our forms requested of you are all end-to-end encrypted, which means they are secure in our database, and in transit through the internet.
If you require additional protections, please contact us for more information as we have experience with such situations.
For more detailed information about HIPAA, you can visit the U.S. Department of Health & Human Services:
https://www.hhs.gov/hipaa/index.html